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Substitution Policy
Our Policy
Substitutions may be necessary to ensure your arrangement or
specialty gift is delivered in a timely manner. The utmost care
and attention is given to your order to ensure that it is as
similar as possible to the requested item.
Flowers
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In arrangements of assorted flowers, the
colors shown online will be used if at all possible, even if
this means substituting other kinds of flowers of equal or
greater value.
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For one-of-a-kind flower arrangements, such
as all roses or all lilies, we will make every attempt to
match the flower type, but may substitute with another color.
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If the floral container shown online is not
available, a similar container will be used.
Specialty Gifts
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