Frequently Ask Question

Note: In the checkout process, when you click Buy Now button, The first thing you need to put is the Recepient name (Receiver), then your billing information will come next.

How do I pay my orders ?

You may pay via international Credit Cards such as Visa and MasterCard. You will be billed in US Dollars. 

Are there any extra charges ?

We have a small delivery fee charges for Metro Manila Areas, we charged $5 dollars and Outside Metro Manila $10 dollars.
 

Can I order multiple items?

You can order more than one item to be sent either to the same delivery address or to different addresses. Remember, that flowers arranged in a vases and baskets is only available in Metro Manila Areas and nearby provinces.
 

How do I know  you got my order

When placing your order online, after your payment has been accepted you will see a confirmation, and you will be then be sent an email detailing your order. You can email us at info@philippineflowersandgifts.com or call our hotline nos.

Can I pre- order in advance?

We will accept orders up to 12 months in advance.

Other payment Options:

We can accept Bank Payments and Western Union; You can email us for the bank details info@philippineflowersandgifts.com

1. MetroBank
2. BPI family Bank
3. Western Union (International Money remittance )
 

Privacy

What information do we collect and how do we use it?

Your name, address information are collected to fulfill your order. We will occasionally send email to our customers notifying them of special promotions or significant changes to our website.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we will collect about you includes: your name, address, telephone number and email address. We will never share your confidential information with anyone.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law.